The subordinates deal with it?
The majority of what you do in business is a trifle. Boring. Not a big deal. You don’t seem to understand why they still do that despite its lack of significance
Minaho-neesan said.
When making a deal with another company, there are multiple processes from creating the contract to signing it. It’s nothing but troublesome tasks. The person in charge did well in negotiations, but he still has to meet his superior and explain the details. Waiting for a few days before getting the approval That’s just a foolish tradition. A bad tradition in Japan’s business world, and something our generation will surpass
Kaan-san said.
It makes me wonder how can a young lady who never had personal experience in doing any bothersome work can say that
Minaho-neesan smiles wryly.
I mean, it’s trivial and a waste of time. Business is better if done quickly! The decision of the heads has to reach the other end right away
Kaan-san declares.
Nowadays, we can use mail to send instructions from the top to every end and nooks. Most people don’t understand how many business chances are lost because they do all the trivial tasks without the top knowing!
Yeah, if you use mail, then.
You can deliver the instructions of the manager to all company employees right away.
Those working on-site can contact the manager directly.
However.
Kaan-sama, did you know that your way of thinking is called a business that exploits it’s employees, to grow themselves in a decade
Minaho-neesan said.
What are you trying to say? It’s simple. The manager does whatever he wants and just send instructions by mail if he comes up with an idea I only need to give instructions to those working on-site to report if they notice anything that can improve business! Actually, they send in improvement ideas every day! That’s their duty after all. But, they would never send any improvement ideas that will oppose the manager directly. Or rather, does that report come in every day? One of my subordinates gather up the ideas employees present and then send it to me
Kaan-san replies.
That means, they omit anything that shouldn’t attract Kaan-sama’s attention That’s not true? I think you should think about it
Minaho-neesan smiles.
Also, Kaan-sama does manage an e-commerce company, but what ratio are you using for regular and contractual employees? Huh? I don’t think that it’s all regular employees who are in charge of accepting orders from customers, or sending the items to them
Minaho-neesan’s cold gaze pierces Kaan-san.
Well, they should use them. I don’t know how many but I know about contracting temporary employees. i can find that out quickly with a single mail
It looks like she’s not interested in the details.
Then, you mentioned earlier about business improvement ideas, but, have you seen ideas from contractual employees? ?
Kaan-san’s speechless.
Perhaps the man working at the storehouse, sending the orders are 90% contractual workers. If you’re practically not listening to their duties, then could you really improve work conditions? that’s.the regular employees on-site should’ve reported their opinions. And has Kaan-sama seen such reports?
Minaho-neesan asks.
That’s.
Kaan-san falters.
This problem originates when the manager is under the impression that they understand the company from top to bottom. It’s not the case. Most managers don’t know anything about the real condition on-site of the employees working for them
Managers don’t know what’s going on-site?
For example, if it’s online shopping, there’s revenue as soon as the product reaches the customer, and so the most necessary part is the logistics in the warehouse and their delivery. Making sure that they don’t make a mistake in the order received, and the product reaches the customer without damage. It’s the core of the business. Everything else is linked to the goods Minaho-neesan said. If that’s the case, is it correct to use resources to improve the skills of the workers in the logistics warehouse? I thought, but in reality, warehouses are dirty, and people who work there have low pay, and it’s absurd to see that the money isn’t used practically and is instead used on creating a useless office building. Do you know why?
Kaan-san;
You’re saying that managers are indifferent with bears actual profits? That’s what I think
Kaan-san ponders.
But, the work at the warehouse is only to pick up the item ordered, box it, and deliver it, right? That’s a job that needs no skill However, people with such exist. No matter how much we computerize everything, the last job will always be something humans have to do. Therefore, you need to hire humans However, controlling labor costs is crucial in business!
Minaho-neesan.
That’s a line someone who knows the labor employees do and know the real state of their workplace will never say you can say that, but still. You reduce the labor costs but increase the service for the customers. A company has to continue gathering more new customers using a strong appeal. Thinking, if one comes up with an idea, carry it out right away. Then employees work more as the manager tells them. Not even billing them overtime pay. If you’re going to complain, then stop. We have more people who want to work here. If you’re so inclined, we can call for foreigner employees Oh, that’s the logic of businesses that exploit their employees. I don’t manage that horribly Well, we’ll never know that because Kaan-sama never asks the other end of the chain
Minaho-neesan speaks clearly.
Or should I say that you’ll never understand unless you try to work with the employees for at least a day together with the employees? No, you’ll never understand it unless you take a day with them. But, if you find out how much their wage is after working in a day, you’ll be able to understand various things. How much do they receive in a month? How can they live their lives with that amount of money But, I’m the daughter of Kaan house. Putting me in together with those people is. You mentioned, Those people, didn’t you?
Minaho-neesan’s eyes glitter.
It’s Kaan-sama’s company, it’s the one you’re managing! Can you really look down on them and just call them those people? i.
Kaan-san looks confused.
Anyone with capital can start up a business in modern Japan. For example, if I want to start up a hotel right now, I can ask a hotel business consultant. I can look for a place to construct the hotel, wonder what kind of building it will become, present plans on what I desire, and the specialists will create a blueprint for it. Once the hotel is constructed, I can gather employees, train them, and give them manuals and instructions to run a hotel. A few years after opening a business, I can hire a manager who can administer everything on track Some people will do that from top to toe as long as there’s money. Therefore, I can go with my selfish complains about I want the hotel to be like this, or I want to change that, or I hate this, I want something else, As long as I have the funds that is
Minaho-neesan said.
It applies the same to restaurants. If I have funds, then I can leave everything to the consultant and just tell him, I want this, I want that. Especially when gathering chefs. It’s the same, even if I want a bigger diner chain. If I have some concept I thought about, then I can have people work to make it real. I can recruit partime workers and have them do all the advertising Do they exist? You know. Recently, most corporations try out other business types, right? The most common case is starting up a shop or a restaurant, but if you ask why they start without knowing a lot in that business, it’s because consultant companies specialized for that exist
I see.
And, currently, with Kaan-sama’s company, aren’t you the same with people who use consultants? My business?