“Ingenious,” Helen said. She slid off the arm of her chair. “I’ll start the ball rolling by calling Terese Hagen immediately.”
Helen scooted back to her own office and had a secretary put in a call to Terese. As she waited, she complimented herself on the conversation she’d just had with Robert. It couldn’t have gone any better had she scripted it. Her position in the firm was looking better and better.
“Miss Hagen is downstairs in the arena,” the secretary reported. “Do you want me to call down there?”
“No,” Helen said. “I’ll head down there in person.”
Leaving the carpeted tranquillity of the account executive area, Helen descended the stairs to the studio floor. Her pumps echoed loudly on the metal steps. She liked the idea of talking with Terese in person, although she’d not wanted to go to Terese’s office, where she’d feel intimidated.
Helen rapped loudly on the doorjamb before entering. Terese was sitting at a large table covered with storyboards and tissues. Also present were Colleen Anderson, Alice Gerber, and a man Helen did not know. He was introduced as Nelson Friedman.
“I’ve got the information you requested,” Helen said to Terese. She forced her face into a broad smile.
“Good news or bad?” Terese asked.
“I’d say very good,” Helen said.
“Let’s have it,” Terese said. She leaned back in her chair.
Helen described National Health’s positive nosocomial record. She even told Terese something she hadn’t told Robert: National Health’s hospital infection rates were better than AmeriCare’s at the General.
“Fabulous,” Terese said. “That’s just what I wanted to know. You’ve been a big help. Thank you.”
“Glad to be of service,” Helen said. “How are you coming with the campaign?”
“I feel good about it,” Terese said. “By Monday we’ll have something for Taylor and Brian to see.”
“Excellent,” Helen said. “Well, if I can do anything else, just let me know.”
“Certainly,” Terese said. She walked Helen to the door, then waved as Helen disappeared into the stairwell.
Terese returned to the table and sat back down.
“Do you believe her?” Colleen asked.
“I do,” Terese said. “Accounts wouldn’t risk lying about stats that we could presumably get elsewhere.”
“I don’t see how you can trust her,” Colleen said. “I hate that plastic smile. It’s unnatural.”
“Hey, I said I believed her,” Terese said. “I didn’t say I trusted her. That’s why I didn’t share with her what we are doing here.”
“Speaking of what we are doing here,” Colleen said, “you haven’t exactly said you like it.”
Terese sighed as her eyes ranged around at the scattered storyboards. “I like the Hippocrates sequence,” she said. “But I don’t know about this Oliver Wendell Holmes and this Joseph Lister material. I understand how important washing hands is even in a modern hospital, but it’s not zippy.”
“What about that doctor who was up here with you last night?” Alice asked. “Since he suggested this handwashing stuff, maybe he’ll have more of an idea now that we’ve sketched it out.”
Colleen glanced up at Terese. She was dumbfounded. “You and Jack came here last night?” she asked.
“Yeah, we stopped by,” Terese said casually. She reached out and adjusted one of the storyboards so she could see it better.
“You didn’t tell me that,” Colleen said.
“You didn’t ask,” Terese said. “But it’s no secret, if that’s what you are implying. My relationship with Jack is not romantic.”
“And you guys talked about this ad campaign?” Colleen asked. “I didn’t think you wanted him to know about it, especially since he’d been kinda responsible for the idea.”
“I changed my mind,” Terese said. “I thought he might like it since it deals with the quality of medical care.”
“You’re full of surprises,” Colleen commented.
“Having Jack and Chet take a look at this is not a bad idea,” Terese said. “A professional response might be helpful.”
“I’d be happy to make the call,” Colleen offered.
18
Jack had been on the phone for over an hour, calling the next of kin of that day’s three infectious disease cases. He’d talked with Laurie before calling Joy Hester’s sister and roommate. Jack didn’t want Laurie to think he was trying to take over her case, but she assured him she didn’t mind.
Unfortunately Jack did not learn anything positive. All he was able to do was to confirm a series of negatives, such as that none of the patients had had contact with wild animals in general or wild rabbits in particular. Only Donald Lagenthorpe had had contact with a pet, and that was his girlfriend’s newly acquired cat, which was alive and well.
Hanging up at the end of the final call, Jack slouched down in his chair and stared moodily at the blank wall. The adrenaline rush he’d felt earlier with the tentative diagnosis of Rocky Mountain spotted fever had given way to frustration. He seemed to be making no headway.
The phone startled Jack and pulled him out of his gloom. The caller identified himself as Dr. Gary Eckhart, a microbiologist at the city reference lab.
“Are you Dr. Stapleton?”
“Yes, I am,” Jack said.
“I’m reporting a positive reaction for Rickettsia rickettsii,” Dr. Eckhart said. “Your patient had Rocky Mountain spotted fever. Will you be reporting this to the Board of Health or do you want me to do it?”
“You do it,” Jack said. “I’m not even sure I’d know whom to call.”
“Consider it done,” Dr. Eckhart said. He hung up.
Jack slowly replaced the receiver. That his diagnosis had been confirmed was as much of a shock as it had been when his diagnoses of the plague and tularemia had been confirmed. These developments were incredible. Within three days he’d seen three relatively rare infectious diseases.
Only in New York, he thought. In his mind’s eye he saw all those planes Calvin had made reference to arriving at Kennedy Airport from all over the world.
But Jack’s shock began to metamorphose to disbelief. Even with all the planes and all the people arriving from exotic locales carrying all manner of vermin, bugs, and microbes, it seemed too much of a coincidence to see back-to-back cases of plague, tularemia, and now Rocky Mountain spotted fever. Jack’s analytical mind tried to imagine what the probability of such an occurrence would be.
“I’d say about zero,” he said out loud.
Suddenly Jack pushed back from his desk and stormed out of his office. His disbelief was now changing to something akin to anger. Jack was sure something weird was going on, and for the moment he was taking it personally. Believing that something had to be done, he headed downstairs and presented himself to Mrs. Sanford. He demanded to talk with the chief.
“I’m afraid Dr. Bingham is over at City Hall meeting with the mayor and the chief of police,” Mrs. Sanford said.
“Oh, hell!” Jack exclaimed. “Is he moving in over there or what?”
“There’s a lot of controversy surrounding that gunshot case this morning,” Mrs. Sanford said warily.
“When will he be back?” Jack demanded. Bingham’s being unavailable was adding to his frustration.
“I just don’t know,” Mrs. Sanford said. “But I’ll be sure to tell him you want to speak with him.”
“What about Dr. Washington?”
“He’s at the same meeting,” Mrs. Sanford said.
“Oh, great!”
“Is there something I can help you with?” Mrs. Sanford asked.
Jack thought for a moment. “How about a piece of paper,” he said. “I think I’ll leave a note.”
Mrs. Sanford handed him a sheet of typing paper. In block letters Jack wrote: LAGENTHORPE HAD ROCKY MOUNTAIN SPOTTED FEVER. Then he drew a half dozen large question marks and exclamation points. Beneath that he wrote: THE CITY BOARD OF HEALTH HAS BEEN NOTIFIED BY THE CITY MICROBIOLOGICAL REFERENCE LAB.