Above all, mistakes and troubles is a common thing. An employee’s error or troubles shows the handicap of someone in the company. That’s common. It’s indeed common. If a company were to dismiss every employee that makes mistakes, then, they’ll lose every personnel they have Oh, I see. Making mistakes, bowing heads, and piling up experience is what develops an employee. If one’s afraid of making failure in a creative job, then that person won’t be able to do anything
Jii-chan said.
In my professed work, a mistake is a complement. Or should I say that success all the time isn’t a necessity? Therefore, I don’t tell my subordinates to succeed or to not fail. Those words will only hinder the employee. Once that happens, they’ll work without taking risks O-Okay. People will fail, no matter what. A person who never fails doesn’t exist. Do you understand that? Of course That is why you must endeavor to not make mistakes as much as possible. But if you were to fail, then smile bitterly, and you must know that it happens. I see. People who think, I’ll succeed for sure. I can’t fail are those who don’t think of failures Indeed. Humans who believe in the supremacy of success are always taking their last stand. They never have the composure
If they considered the likelihood of failure from the start, then their thoughts would start to crumble.
Remember that. Anything that is a business will make some failures at some point. On the other hand, if everything is wasted after a single mistake, then it’s a job, but not a business.
Jii-chan speaks with a serious face.
For example, F1 Race has racers, right? For those whose occupation is known as a racer, then even if they were to disappear in one year, they can still join the next year’s race. He’s a known racer, and his talents and achievements are recognized Yeah, someone who became a champion once.
They could have a year with poor performance, but they’ll think, it must be the car’s performance issues, and so, the person can attend the next racing event.
A person who entered a race one year, and made a contract with some team in the following year. That person can be called F1 racer, but, I don’t think his occupation can be called an F1 racer
Occupation.
Maybe the person will only do it once. Or maybe, they could only join for one year. And so, failure isn’t an option. That kind of harsh job can’t be called an occupation. Occupation means that you can continue, no matter how many failures it takes O-Okay. Katsuko-kun is correct. However, it’s lacking. Even if it is a custom within the bakery
The bakery is my job.
Yesterday, you baked your products as usual and sold them to your customers. However, what if you encountered trouble, and for example, you weren’t able to obtain your high-class raw materials? Or, you weren’t able to secure your workers? Well, it could be any of a lot of things. Either way, the product became something different Jii-chan speaks to me. That happens in reality. It’s hard to avoid. Unexpected troubles always come. They do come at miraculous moments
Inevitable failures exist.
The ideal is to sell the same taste every time. It’s what we prefer, and what we have to do. However, it can’t be consistent all the time
It never does.
However, if that bakery is an established business, and the customers notice that the taste of the product changed for one day, you can still take it back. That’s how it is
If they know that our products are delicious.
Then, even if they bought some bad products for one day because of some reason.
Their trust won’t break.
We can regain their trust.
No, we have to.
Don’t fear failure, doesn’t mean that you are free to fail. It means that failure comes, inevitably. That is why one must think of how they can stand up again, even if they fail. Especially the relationship with customers Jii-chan said. If you’re making business, then there’s always customers.
Chapter 842. High Life Employment Managemen
Do you know why I’m telling you this?
Jii-chan continues.
It’s because you’re moving to a new stage.
I’m moving to a new stage?
So far, you were under Katsuko-kun’s guidance. In short, you were at the bottom of the organization
Right, Katsuko-nee gives instructions, and I make bread.
Nei and Kana-senpai are just helping out as sellers.
Among the students of the bread course, I’m the only one who’s officially training in the bakery.
However, that will be different in the future
Yeah, Ai already joined the bread course,
The new personnel that joined in is at your age, but you’re still a senior in work
Jii-chan looked at me and laughed.
It’s not just Katsuko-kun, you also need to lead the newcomer Right
Actually, I’m teaching Ai a lot about pastry making.
How was the experience guiding someone?
Err.
You trained before them, and so you know a lot, but, if you explain it to other people, you might find out something that makes your work better, thinking Oh, so that’s the reason why I do this.
People who understand it intuitively have to change to speaking theoretically when talking to people.
Especially with Ai, she thinks slowly, and so explaining it to her.
I noticed deeper meaning for those I thought I understand.
Right. Explaining it to someone lets you reconfirm the details you were taught. That’s important
Jii-chan looked at me.
Katsuko-kun and your project isn’t complete with just the two of you
Our bakery can’t have just the two of us.
Jii-chan’s right.
Even now, Nei and the girls are helping out in the storefront.
Mana, Agnes, and the other girls help out in making the 50-yen cheaper pastries.
Someday, you’ll need to hire people. Furthermore, they probably don’t have the necessary skill and experience for your business. No, that’s how it will be most of the time
Those who know how to bake pastry and those with experience won’t always come to our shop.
Yeah, if we were to recruit people now, most of them probably never tried baking before.
If you continue the scope of your business, you’ll need to guide new employees. Not all of them will be people who’ll work under your management for 10, 20 years
Yeah, there would be partime workers that will come and go to the bakery.
Those going to university or found a job will stop working in our bakery.
Maybe they’re moving to a new house.
Or someone found a more straightforward job to do.
And people who can’t stomach me would want to quit their job.
That’s how it is in my business group. This year, new employees come in, and newcomers get training. Business needs to keep on training people within their scope
I see.
If we’re to start a bakery, then, in 10, 20 years, I still need to train the newcomers.
You need to be aware of that starting now
Teaching Ai about making pastries means.
Our intimate relationship doesn’t matter.
From now on, if I continue working in the bakery, I need to consider that there are always newcomers that require training.
You will become a manager. Not an employee
Jii-chan looks at me with a straight face.
The employee’s job is only to do what he and the employer have agreed with. The manager is the one to decide what specific job, process, and progress. In short, it’s your job to think about it. The employee will ask you what to do, and you decide. And you’re the one to guide them to do the job as you expect What do the employees do?
How do I make them do things I expect them to do.
I need to think about it and lead them.
Naturally, for those who work in the shop, they will give an opinion on how to make things much more efficient. However, the employee’s opinion is still an opinion. You’re the one to decide. It’s the manager’s duty and responsibility Manager. Responsibility. If it doesn’t go smoothly, then it’s your fault. It may stagnate production, and maybe, your employees quit due to displeasure. Especially if your demands aren’t met with compensation