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“From time to time, I’d start hittin’ the keys with my whole fists and finally he would say to me, ‘Look kid, you don’t hit the keys with your whole fist like this if you like music so much,’ and he knew how much I liked music because I’d stop everything I was doing and listen to him.

“So he started to teach me how to play little melodies with one finger. And, of course, I realize today that he could’ve said, ‘Kid, get away from me, can’t you see I’m practicing?’ But he didn’t. He took the time. Somehow, he knew in his heart, ‘this kid loves music so much, I’m going to do whatever I can to help him learn how to play.’ ”

Marian Wright Edelman, founder and president of the Children’s Defense Fund, discovered her mentor when she went away to school at Spelman College, a place she describes as “a staid women’s college that developed safe, young women who married Morehouse men, helped raise a family, and never kicked up dust.” While she was there, she met the history professor Howard Zinn. They were in the South in the late 1950s, and Zinn felt it was important to motivate his students to play an active part in the civil rights struggle.

Inspired by Zinn, Edelman engaged in the early civil rights protests that opened the door to a national movement. Her essential role as a voice for change and justice, and the extraordinary work she has done for children for more than three decades, found its path through the mentorship of Howard Zinn.

I came upon the stories about Ray Charles and Marian Wright Edelman while reading about National Mentoring Month, a campaign orchestrated by the Harvard Mentoring Project of the Harvard School of Public Health, MENTOR/National Mentoring Partnership, and the Corporation for National and Community Service. Sponsors for the campaign (eight years old, as of January 2009) include many huge corporations. In addition, a large number of major media companies serve as partners, doing everything from offering hundreds of millions of dollars of free public service announcements to incorporating mentoring stories into the plots of television shows.

Public/Private Ventures, a national nonprofit organization focused on improving “the effectiveness of social policies, programs, and community initiatives, especially as they affect youth and young adults,” performed a landmark impact study on mentoring beginning in 2004. Randomly pairing 1,100 fourth‐ through ninth‐graders in more than seventy schools around the country with volunteers from Big Brothers Big Sisters of America, they reached some encouraging findings about the value of mentoring. The mentored students improved in overall academic performance, quality of class work, and delivery of homework. They also got into serious trouble in school less often and were less likely to skip school.

It was good to see these results, but they didn’t surprise me at all. Many of these kids probably did better in school simply because they appreciated someone taking an interest in them. This is an essential point, and I’ll come back to it later on when I look at the issues and challenges of education. At the very least, good mentoring raises self‐esteem and sense of purpose. But mentoring takes an elevated role for people when it involves directing or inspiring their search for the Element. What the psychologist saw with Gillian Lynne and what Wiley Pittman saw with Ray Charles was the opportunity to lead someone toward his or her heart’s fulfillment. What Howard Zinn saw with Marian Wright Edelman and Ben Graham saw with Warren Buffett was rare talent that could blossom into something extraordinary if nurtured. When mentors serve this function—either turning a light on a new world or fanning the flames of interest into genuine passion— they do exalted work.

The Roles of Mentors

Mentors connect with us in a variety of ways and remain with us for varying lengths of time. Some are with us for decades in an evolving role that might start as teacher/student and ultimately evolve into close friendship. Others enter our lives at a critical moment, stay with us long enough to make a pivotal difference, and then move on. Regardless, mentors tend to serve some or all of four roles for us.

The first role is recognition. Charles Strafford served that function in my life, identifying skills that my teachers had not yet noticed. One of the fundamental tenets of the Element is the tremendous diversity of our individual talents and aptitudes. As we’ve discussed earlier, some tests are available that aim to give people a general indication of their strengths and weaknesses based on a series of standardized questions. But the real subtlety and nuances of individual aptitudes and talents are far more complex than any existing tests can detect.

Some people have general aptitudes for music, or for dance, or for science, but more often than not, their aptitudes turn out to be much more specific within a given discipline. A person may have an aptitude for a particular type of music or for specific instruments: the guitar, not the violin; the acoustic guitar, not the electric guitar. I don’t know of any test or software program that can make the kinds of subtle, personal distinctions that differentiate an interest from a potential burning passion. A mentor who has already found the Element in a particular discipline can do precisely that. Mentors recognize the spark of interest or delight and can help an individual drill down to the specific components of the discipline that match that individual’s capacity and passion.

Lou Aronica, my coauthor on this book, spent the first twenty years of his professional life working for book publishers. His first job out of college was for Bantam Books, one of New York’s publishing powerhouses. Not long after he started at the company, he noticed a wizened, gnomish man wandering the halls. The man didn’t seem to have any particular job, but everyone seemed to pay attention to him. Lou finally asked about the man and learned that he was Ian Ballantine, who’d not only founded Bantam Books and later Ballantine Books but was in fact the person who introduced the paperback book to the United States in the 1940s. Over the next couple of years, Lou passed Ballantine in the hall numerous times, nodding to him politely, and feeling a bit intimidated in the presence of a man who was such a legend in his chosen profession.

Lou got his first “real” job at Bantam around this time, a position in the editorial department, trying to piece together a science fiction and fantasy publishing program. One day not long after this, Lou was sitting at his desk when Ian Ballantine strolled in and sat down. This part was surprising enough to Lou. The next several minutes, however, left him stunned. “Ian had a distinctive way of speaking,” Lou told me. “You got the sense that every thought was a pearl, but his language was so circuitous that it seemed the pearl still had the oyster around it.” What became clear as Ballantine continued to speak, though, was that—much to Lou’s astonishment—the publishing legend wanted to take Lou under his wing. “He never actually said, ‘Hey, I’ll be your mentor.’ Ian didn’t make declarative statements like that. But he suggested he might enjoy dropping by regularly, and I made it clear that he could drop by whenever he wanted and that I’d be happy to go halfway across the world to get to him if he didn’t feel like coming to me.”