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The opening scenes of Departures give no hint of what direction the film will take. It begins as a narrative about a couple in financial crisis. We have no way of knowing, and indeed neither do they, that this is the beginning of a journey of profound growth and discovery, brought about through the instrument of death.

I showed Yojiro Takita’s film at Ebertfest 2010, and it had as great an impact as any film in the festival’s history. At the end the audience rose as one person. Many standing ovations are perfunctory. This one was long, loud, and passionate. That alone doesn’t have anything to do with making a film great, and 2011 may seem too soon to include a 2009 film in this collection of Great Movies. I’m including it because having seen in three times I am convinced that Departures will hold its power and appeal.

The Japanese cinema reserves a special place for death. In films like Kurosawa’s Ikiru, Ozu’s Tokyo Story, Itami’s Ososhiki (“The Funeral”), and Kore Eda’s Maborosi and After Life, it is handled in terms of ongoing life. There is mourning, but not hopeless grief. The mourning is channeled into ritual that provides comfort. There is no great focus on an afterlife. Attention centers on the survivors and on the meaning of the life that has just ended. Watching Departures again most recently, I was reminded of these words spoken in Errol Morris’s Gates of Heaven: Life is for the living and not for the dead so much.

The hero of Departures is Daigo (Masahiro Motoki), an impulsive young man, likable, easy to read. His wife, Mika (Ryoko Hirosue), loves him and believes in him. When disaster strikes, she’s quick to agree they must return to the small town where he was born and move into his childhood home, which was left to him after his mother’s death not long ago. He sells the expensive cello and they make the trip. This is defeat for him: unemployed, owning not even an instrument, back where he began.

Looking into the employment ads, he finds a promising offer at what sounds like a travel agency. Daigo applies at a quiet little office managed by an assistant (Yo Kimiko), and soon the owner, Mr. Sasaki (Tsutomu Yamazaki), appears. The interview is brief. He gets the job and a cash advance. He discovers the agency handles travel, all right—to the next world. It is an “encoffinment,” or undertaking, business.

Before he has time to absorb this idea, Daigo is taken along by his new boss to observe the process. It strikes me as more humane than the Western practice of out-of-sight embalming and so on. The body of the departed is displayed on a mat in front of the mourners, who kneel together and watch the process of preparation. It is a ceremony of precise ritual and grace. Carefully arranged sheets preserve the dead person’s privacy as the corpse is washed and dressed. Then the face is made up with exquisite attention to detail. Finally the body is placed in a simple wooden coffin. Most family members remain silent, but sometimes there are outbursts of emotion—or truth—and young Daigo starts learning lessons of life.

He delays telling his wife what the job entails, because it would shock her. Undertaking is an important occupation in Japan, I gather, but not a respectable one. In his childhood house they grow closer than ever before, and play old LP records his father left behind. He reveals his bitterness toward the man, who disappeared and never contacted the family again. Mika is content until the day she discovers what her husband is doing for a living. As much as she loves him, she tells him she must leave him; she doesn’t even want to be touched by a man who prepares the dead.

The construction of Takita’s screenplay is rock-solid in its fundamentals, and yet such is the film’s flow that we don’t sense the machinery creaking. Subplots are introduced and we hardly notice. Mr. Sasaki misses his late wife. The office assistant has a sad story of her own. We learn something of the several families that employ the Departures firm. We meet the old lady who runs a public bath, and her oldest customer, and later the attendant at a crematorium. We watch the quiet, sweet way in which the assistant informs Daigo he was born for this work. We understand why, when his wife leaves, Daigo knows he must stay. He provides a service that has become meaningful to him.

Takita’s music and cinematography are part of the film’s success. Cello music, some performed in a beautiful fantasy outdoor scene by Daigo, more at home with the little cello he owned as a child, is right for this material. (A discreet shot shows the marks still on the floorboards from where it rested while he practiced.) The cinematography by Takeshi Hamada can perhaps be called polite. No shots for effect. It has the decorum of a mourner at a funeral. Beauty shots, such as the outdoor cello performance, feel as if the camera has been granted sudden freedom. Close-ups don’t punch up points, but allow us to peer into these faces we have come to value.

Casting is vital in this movie, in no role more than Mr. Sasaki. The actor Tsutomu Yamazaki has a wise and serene face. He makes the character not demonstrative but understated, as he plays the young man’s personality gently. We understand why his assistant reveres him. He never makes speeches about the importance of his work. All is implied or demonstrated. At the end, when several plot threads come together, it happens so naturally and is so deeply satisfying.

This film is not a stylistic breakthrough or a bold artistic statement. But it is rare because it is so well made. The universal reason people attend movies is that they hope to be told an absorbing story that will move them. They would rather be touched emotionally, I believe, than thrilled, frightened, or made to laugh. Yet there are few things more deadening than manipulative sentimental melodramas—what Variety likes to call “weepers.”

Departures plays fair. It brings four main characters onstage (and the sweet old couple from a bath house). We know and understand them. We care about them. They are involved in an enterprise we probably knew nothing about. It touches on death, a subject of general fascination. There is nothing contrived about its problems; they belong naturally to the narrative. It doesn’t drag its feet and bewail fate, but even permits itself some laughter, which is never out of tone. It functions flawlessly.

Because the audience at Ebertfest doesn’t choose the films and often knows nothing about them, some of the members must have been uneasy to discover they were watching a Japanese film about undertaking. They seemed to become quickly involved. I heard the sounds of emotion in the dark. They cheered at the end because they had seen a film that was excellent at achieving the universal ends of narrative. How often does that happen?

Departures won the 2009 Academy Award for best foreign language film.

E.T.—The Extra-Terrestrial

PG, 115 m., 1982

Dee Wallace Stone (Mary), Henry Thomas (Elliott), Peter Coyote (Keys), Robert MacNaughton (Michael), Drew Barrymore (Gertie). Directed by Steven Spielberg and produced by Kathleen Kennedy, Spielberg, and Melissa Mathison. Screenplay by Mathison.

Dear Raven and Emiclass="underline"

Sunday we sat on the big green couch and watched E.T.—The Extra-Terrestrial together with your mommy and daddy. It was the first time either of you had seen it, although you knew a little of what to expect because we took the “E.T.” ride together at the Universal tour. I had seen the movie lots of times since it came out in 1982, so I kept one eye on the screen and the other on the two of you. I wanted to see how a boy on his fourth birthday, and a girl who had just turned seven a week ago, would respond to the movie.