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He thought that was clever. Then he realized the question always made him think of something that happened in his own life, something that didn’t involve cats or libraries or even Iowa but that might provide a short answer nonetheless. So he’d crack about the greeting card, then tell a story about growing up with a severely mentally and physically handicapped kid in his hometown of Huntsville, Alabama. The boy went to his school and his church, so by the time the incident happened in seventh grade, Bret had spent time with him six days a week, nine months a year, for seven years. In that whole time, the boy, who was too handicapped to speak, had never gotten emotional, never expressed happiness or frustration, never brought attention to himself in any way.

Then one day, in the middle of Sunday school, he started screaming. He pushed over a chair, picked up a container of pencils, and, with an exaggerated motion, began throwing them wildly around the room. The other kids sat at the table, staring. The Sunday school teacher, after some initial hesitation, began yelling at him to settle down, to be careful, to stop disrupting the class. The boy kept screaming. The teacher was about to throw him out of the room when, all of a sudden, a kid named Tim stood up, walked over, put his arm around the boy “like he was a human being,” as Bret always tells it, and said, “It’s all right, Kyle. Everything is okay.”

And Kyle calmed down. He stopped flailing, dropped the pencils, and started crying. And Bret thought, I wish I had done that. I wish I had understood what Kyle needed.

That’s Dewey. He always seemed to understand, and he always knew what to do. I’m not suggesting Dewey was the same as the boy who reached out—Dewey was a cat, after all—but he had an empathy that was rare. He sensed the moment, and he responded. That’s what makes people, and animals, special. Seeing. Caring. Loving. Doing.

It’s not easy. Most of the time, we are so busy and distracted that we don’t even realize we missed the opportunity. I can look back now and see that the first ritual Yvonne developed with Dewey, before the bathroom-water-swatting, was catnip. Every day, she clipped fresh catnip out of her yard and placed it on the library carpet. Dewey always rushed over to sniff it. After a few deep snorts, he plowed his head into it, chewing wildly, his mouth flapping and his tongue lapping at the air. He rubbed his back on the floor so the little green leaves stuck in his fur. He rolled onto his stomach and pushed his chin against the carpet, slithering like the Grinch stealing Christmas presents. Yvonne always knelt beside him, laughing and whispering, “You really love that catnip, Dewey. You really love that catnip, don’t you?” as he flailed his legs in a series of wild kicks until, finally, he collapsed exhausted onto the floor, his legs spread out in every direction and his belly pointed toward the sky.

Then one day, with Dewey in full catnip conniption (the library staff called it the Dewey Mambo), Yvonne looked up and saw me staring at her. I didn’t say anything, but a few days later, I stopped her and said, “Yvonne, please don’t bring Dewey so much catnip. I know he enjoys it, but it’s not good for him.”

She didn’t say anything. She just looked down and walked away. I only meant for her to cut her gift back to, for instance, once a week, but she never brought another leaf of catnip to the library.

At the time, I thought I was doing the right thing, because that catnip was wearing Dewey out. He would go absolutely bonkers for twenty minutes, then Yvonne would leave and Dewey would pass out for hours. That cat was catatonic. It didn’t seem fair. Yvonne was enjoying Dewey’s company, but his other friends weren’t getting a chance.

In hindsight, I should have been more delicate in handling the catnip incident. I should have understood that this wasn’t just a habit for Yvonne, it was an important part of her day. Instead of examining the root of the behavior, I looked at the outward actions and told her to stop. Instead of putting my arm around her, I pushed her away.

But Dewey—he never did that. A thousand times, in a thousand different ways, Dewey was there when people needed him. He did it for dozens of people, I’m sure, who have never opened up to me. He did it for Bill Mullenburg, and he did it for Yvonne, exactly as Tim had done it with Kyle in Bret’s Sunday school class. When no one else understood, Dewey made the gesture. He didn’t understand the root causes, of course, but he sensed something was wrong. And out of animal instinct, he acted. In his own way, Dewey put his arm around Yvonne and said, It’s all right. You are one of us. You will be fine.

I’m not saying Dewey changed Yvonne’s life. I think he eased her sorrow, but he by no means ended it. A month after Tobi’s passing, Yvonne lost her temper on the assembly line and was not only fired but escorted out of the building. She had been frustrated by management for a long time, but I can’t help but believe the last straw was the pain of Tobi’s death.

It didn’t stop there. A few years later, her mother died of colon cancer. Two years after that, Yvonne was diagnosed with uterine cancer. She drove six hours to Iowa City, for six months, to receive treatment. By the time she beat the cancer, her legs had given way. She had stood in the same position on the assembly line eight hours a day, five days a week, for years, and the effort had worn down her knees.

But she still had her faith. She still had her routines. And she still had Dewey. He lived fifteen years after Tobi’s death, and for all those years, Yvonne Barry came to the library several times each week to see him. If you had asked me at the time, I would not have said their relationship was particularly special. Many people came into the library every week, and almost all of them stopped to visit with Dewey. How was I to know the difference between those who thought Dewey was cute, and those who needed and valued his friendship and love?

After Dewey’s memorial service, Yvonne told me about the day Dewey sat on her lap and comforted her. It still meant something to her, more than a decade later. And I was touched. Until that moment, I didn’t know Yvonne had ever had a cat of her own. I didn’t know what Tobi meant to her, but I knew Dewey had comforted her, as he had always comforted me, simply by being present in her life. Little moments can mean everything. They can change a life. Dewey taught me that. Yvonne’s story (once I took the time to listen) confirmed it. That moment on her lap epitomized Dewey’s understanding and friendship, his effect on the people of Spencer, Iowa, in a way I had never considered before.

I didn’t notice when Yvonne stopped coming to the library after Dewey’s death. I knew her visits had become less frequent, but she disappeared just as she appeared: like a shadow, without a sound. By the time I went to visit her two years after Dewey’s death, she was living in a rehabilitation facility with a brace on her right leg. She was only in her fifties, but the doctors weren’t sure she would walk again. Even if she recovered, she had no place to go. Her father was in the nursing home next door, and the family house had been sold. Yvonne told the new owners, “Don’t dig down in that corner of the yard because that’s where my Tobi is buried.”

“Tobi’s still down there,” she told me. “At least her body anyway.”

There was a Bible on her nightstand and a scripture taped to her wall. Her father was in Yvonne’s room in a wheelchair, a frail old man who had lost his ability to hear and see. She introduced us, but beyond that, Yvonne hardly seemed to notice he was there. Instead, she showed me a small figurine of a Siamese cat, which she kept on a tray beside her bed. Her aunt Marge had given it to her, in honor of Tobi. No, she didn’t have any photographs of Tobi to share. Her sister had put all of Yvonne’s belongings into storage, and she didn’t have the key. If I needed a photograph, she said, there was always the one of her and Dewey, taken at the library party twenty years before. Someone, somewhere, probably had a copy.