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When in Washington to prepare for confirmation hearings, I worked out of an ornate suite of offices in the Eisenhower Executive Office Building, a gigantic granite Victorian gingerbread building next to the White House, where I had had a rather smaller office thirty-two years before. There I received materials to read on major issues, on the military departments (Army, Navy—including its Marine Corps component—and Air Force), and on the organization of Defense, including a diagram I found incomprehensibly complex, foreshadowing bureaucratic problems I would soon face. My overall strategy for the hearings was not to know too much, especially with regard to the budget or specific procurement programs about which different senators on the committee had diametrically opposed interests. I knew the hearings would not be about my knowledge of the Department of Defense but, above all, about my thinking on Iraq and Afghanistan as well as my attitude and demeanor. My coaches couldn’t help me with that.

During these three weeks I first met Robert Rangel, the “special assistant” to Rumsfeld—in reality, his chief of staff. Before going to the Pentagon in 2005, Rangel had been on the staff of the House Armed Services Committee, including a several-year stint as staff director. I quickly concluded that Robert knew more, and had better instincts, about both Congress and the Department of Defense than anyone I had ever met. He would be invaluable to me, if I could persuade him to stay on.

The most dramatic event in the days before my hearing, one that more than any briefing clarified in my gut and my heart what I was about to take on, took place one evening when I was having dinner alone at my hotel. A middle-aged woman came up to my table and asked if I was Mr. Gates, the new secretary of defense. I said yes. She congratulated me on my nomination and then said to me with tears in her eyes, “I have two sons in Iraq. For God’s sake, please bring them home alive. We’ll be praying for you.” I was overwhelmed. I nodded, maybe mumbled something like, I’ll try. I couldn’t finish my dinner, and I couldn’t sleep that night. Our wars had just become very real to me, along with the responsibility I was taking on for all those in the fight. For the first time, I was frightened that I might not be able to meet that mother’s and the country’s expectations.

In the days prior to my confirmation hearing on December 5, I went through the ritual of visiting key senators, including, above all, those on the Senate Armed Services Committee. I was taken aback by the bitterness of the Republican senators over the president’s decision to announce the change at Defense only after the midterm election. They were all convinced that had the president announced a few weeks before the election that Rumsfeld was leaving, they would have kept their majority. The Republicans also groused about how the Bush White House dealt only—they said—with the leadership and ignored everyone else. Several were critical of senior military officers. While some of the Republicans, among them John McCain, expressed strong support for the war in Iraq and thought we should ramp up our effort, it was revealing that at least half the Republican senators were very concerned about our continuing involvement in Iraq and clearly saw the war as a large and growing political liability for their party.

The Democratic senators I met with expressed their opinions starkly: opposition to the war in Iraq and the need to end it; the need to focus on Afghanistan; their view that the Pentagon’s relationship with Congress was terrible and that civilian-military relations inside Defense were just as bad; their disdain for and dislike of George W. Bush (the forty-third president, hereafter occasionally referred to as Bush 43) and his White House staff; and their determination to use their new majorities in both houses of Congress to change course in the war and at home. They professed to be enormously pleased with my nomination and offered their support, I think mainly because they thought that I, as a member of the Iraq Study Group, would embrace their desire to begin withdrawing from Iraq.

The courtesy calls foreshadowed what the years to come would be like. Senators who would viciously attack the president in public over Iraq were privately thoughtful about the consequences of failure. Most made sure to acquaint me with the important defense industries in their states and pitch for my support to those shipyards, depots, bases, and related sources of jobs. I was dismayed that in the middle of fighting two wars, such parochial issues were so high on their priority list.

Taken as a whole, the courtesy calls to senators on both sides of the aisle were very discouraging. I had anticipated the partisan divide but not that it would be so personal with regard to the president and others in the administration. I had not expected members of both parties to be so critical of both civilian and military leaders in the Pentagon, in terms of not only their job performance but also their dealings with the White House and with Congress. The courtesy calls made quite clear to me that my agenda would have to be broader than just Iraq. Washington itself had become a war zone, and it would be my battlespace for the next four and a half years.

THE CONFIRMATION

During the car ride from my hotel to the Capitol for my confirmation to be secretary of defense, I thought in wonder about my path to such a moment. I grew up in a middle-class family of modest means in Wichita, Kansas. My older brother and I were the first in the history of our family to graduate from college. My father was a salesman for a wholesale automotive parts company. He was a rock-ribbed Republican who idolized Dwight D. Eisenhower; Franklin D. Roosevelt was “that damn dictator,” and I was about ten before I learned that Harry Truman’s first name wasn’t “goddamn.” My mother’s side of the family were mostly Democrats, so from an early age bipartisanship seemed sensible to me. Dad and I talked (argued) often about politics and the world.

Our family of four was close, and my childhood and youth were spent in a loving, affectionate, and happy home. My father was a man of unshakable integrity, with a big heart and, when it came to people (versus politics), an open mind. He taught me early in life to take people one at a time, based on their individual qualities and never as a member of a group. That led, he said, to hatred and bias; that was what the Nazis had done. He had no patience for lying, hypocrisy, people who put on airs, or unethical behavior. In church, he occasionally would point out to me important men who fell short of his standards of character. My mother, as was common in those days, was a homemaker. She loved my brother and me deeply, and was our anchor in every way. My parents told me repeatedly when I was a boy that there were no limits to what I might achieve if I worked hard, but they also routinely cautioned me never to think I was superior to anyone else.

My life growing up in 1950s Kansas was idyllic, revolving around family, school, church, and Boy Scouts. My brother and I were Eagle Scouts. There were certain rules my parents insisted I follow, but within those bounds, I had extraordinary freedom to wander, explore, and test my wings. My brother and I were adventuresome and a bit careless; we were both familiar sights in hospital emergency rooms. I was a smart aleck, and when I sassed my mother, a backhand slap across the face was likely to follow quickly if my father was within earshot. My mother was expert at cutting a willow switch to use across the backs of my bare legs when I misbehaved. The worst punishments were for lying. On those relatively infrequent occasions when I was disciplined, I’m confident I deserved it, though I felt deeply persecuted at the time. But their expectations and discipline taught me about consequences and taking responsibility for my actions.