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Without the rigid hierarchy of the ranked mandarins to administer local areas, Khubilai Khan imposed Genghis Khan’s system of decisions made through large meetings and councils and constant deliberation. Wherever possible and at whatever level, the Mongols replaced the bureaucracy with councils modeled on the small khuriltai of the steppes. The local councils had to meet daily, and any new measure had to come with the seal of approval of at least two officials. The council had to debate the issues and reach a consensus; the decision had to be made by the group, not by a single official. By Chinese standards, this was an extremely inefficient and impractical system that took too much time and energy compared with simply having one official make the decision and the people follow it. The Mongols promoted the use of other small councils, in a variety of ways. Patients displeased with medical service could seek redress from a council composed of representatives of the medical profession and nonmedical officials. Similar groups were formed to settle disputes involving a great variety of professions, from soldiers to musicians.

Whereas the old administrative system relied on unpaid scholarly officials who made a living by extorting money from people who needed their services or stamp of approval, the Mongols hired salaried employees for the lower levels of routine administration. They standardized the salaries throughout Mongol territory with a few regional differentials for the varying cost of living.

The move toward consensual councils and paid civil servants did not take deep root in China, and it failed to outlive the Mongols. As soon as the Ming came to power, they reverted to the traditional institutions of bureaucratic offices and abandoned the council form in favor of rule from above. This experiment in participatory administration was not tried again in Chinese history until the twentieth century, when the founders of the republic and the founders of Communism struggled to reintroduce some of the local councils, debates, salaried administrators, and citizen participation in government.

To further facilitate the speed and safety of commerce through the empire, Khubilai radically expanded the use of paper money. By the time Marco Polo arrived, the system was in full operation. He describes the money as made from mulberry bark in a form that we recognize as paper but which was still largely unknown in Europe. The paper money was cut into rectangles of varying size, marked with its value and stamped with a vermilion seal. The primary advantage of paper money was that it was much easier to handle and ship than the bulky coins then in use. Marco Polo wrote that the money was accepted throughout the empire: “To refuse it would be to incur the death penalty,” but most people “are perfectly willing to be paid in paper money since with it they can buy anything including pearls, precious stones, gold, or silver.” Mongol authorities in Persia tried but failed to institute the Mongol system of paper money because the concept was alien to the local merchants, and their discontent bordered on revolt at a time when the Mongols could not be certain they had the forces to win. Rather than risk a humiliating loss, the authorities withdrew the paper money.

Where there is paper money, there are increased opportunities for credit and financial disaster. In an important innovation designed to bring consistency to the markets, particularly involving the extension of credit, Mongol law provided for declarations of bankruptcy, but no merchant or customer could declare bankruptcy more than twice as a way to avoid paying debts. On the third time, he faced the possible punishment of execution.

While the Mongols consistently rejected some parts of Chinese culture such as Confucianism and foot binding, the refinement of the monetary system shows their great appreciation for other aspects of Chinese culture. Khubilai proved willing to reach far back into Chinese history for ideas and institutions that showed practical value. Khubilai built schools and revived the Chinese Hanlin Academy, which was composed of the brightest scholars in the country, in order to promote some types of traditional Chinese learning and culture. He founded the Mongolian Language School in 1269, and then the Mongolian National University at Khanbalik in 1271. He added new departments and commissioned scholars to record contemporary events, edit and reprint old texts, and tend the archives.

The Mongol court maintained scribes not only for the Mongol language but also for Arabic, Persian, Uighur, Tangut, Jurched, Tibetan, Chinese, and lesser-known languages; still, they experienced perplexing difficulties with the variety of languages. With only their Mongol-Uighur alphabet, the Mongols found it difficult to record all the administrative information they needed from their vast empire. In everyday administration, clerks had to be able to spell names as diverse as those of Chinese towns, Russian princes, Persian mountains, Hindu sages, Vietnamese generals, Muslim clerics, and Hungarian rivers. Because the subjects of the Mongol Empire used so many different languages, Khubilai Khan attempted one of the most innovative experiments in intellectual and administrative history. He sought to create a single alphabet that could be used to write all the languages of the world. He assigned this task to the Tibetan Buddhist lama Phagspa, who in 1269 presented the khan with a set of forty-one letters derived from the Tibetan alphabet. Khubilai Khan made Phagspa’s script the empire’s official script, but rather than force the system on anyone, he allowed the Chinese and all other subjects to continue using their own writing system as well in the hope that the new script would eventually replace the old by showing its superiority. Chinese scholars felt too attached to their own ancient language to allow themselves to be cut off from it by a new, and obviously barbarian, system of writing, and most subject people eventually abandoned the Mongol writing system as soon as Mongol power waned.

Peasants traditionally groveled at the bottom of a long line of government officials who commanded the most intimate aspects of their lives. The Mongols upset that ancient hierarchy by organizing the peasants into units of about fifty households called a she. These local units exercised broad responsibility and authority over their lives. They oversaw local farming, exercised responsibility for improving the land and managing water and other natural resources, and provided food reserves for time of famine. In general, they functioned as a form of local government, combining elements of Genghis Khan’s decimal organization and Chinese peasant tradition.

The she also had the task of providing some form of education for peasant children; the Mongols promoted general literacy as a way of improving the quality of life for everyone. Khubilai Khan created public schools to provide universal education to all children, including those of peasants. Until this point, only the rich had the time and income to educate their children and thereby maintain power over the illiterate peasantry for generation after generation. The Mongols recognized that in the winter, peasant children had time to learn, and rather than teaching them in classical Chinese, the teachers used the colloquial language for more practical lessons. The record of the Mongol dynasty lists 20,166 public schools created during Khubilai Khan’s reign. Despite possible exaggeration by officials seeking to improve their record, the Mongol achievement is amazing considering that no other country had attempted such an effort for universal education. In the West, it would be another century before writers began to write in the colloquial language, and it would take nearly five hundred more years before governments picked up the responsibility for public education for the children of common people.