In the truest sense, the story of IBM and the Holocaust has been shattered into thousands of shards. Only by piecing them all together did I erect a towering picture window permitting me to view what really occurred. That verified account is retold in this book.
In my pursuit, I received extraordinary cooperation from every private, public, and governmental source in every country. Sadly, the only refusal came from IBM itself, which rebuffed my requests for access to documents and interviews. I was not alone. Since WWII, the company has steadfastly refused to cooperate with outside authors. Virtually every recent book on IBM, whether written by esteemed business historians or ex-IBM employees, includes a reference to the company’s refusal to cooperate with the author in any way. Ultimately, I was able to arrange proper access. Hundreds of IBM documents were placed at my disposal. I read them all.
Behind every text footnote is a file folder with all the hardcopy documentation needed to document every sentence in this book at a moment’s notice. Moreover, I assembled a team of hair-splitting, nitpicking, adversarial researchers and archivists to review each and every sentence, collectively ensuring that each fact and fragment of a fact was backed up with the necessary black and white documents.
In reconstructing the facts, I was guided on every page by two principles: context and consequences. For instance, although I enjoyed access to volumes of diplomatic and intelligence information, I was careful to concentrate on what was known publicly in the media about atrocities and anti-Jewish conditions in Europe. For this reason, readers will notice an extraordinary reliance on articles in the New York Times. I quote the New York Times not because it was the newspaper of record in America, but because IBM executives, including Thomas Watson, were headquartered in New York. Had they lived in Chicago, I would have quoted the Chicago Tribune. Had they lived in Cleveland, I would have quoted the Cleveland Plain Dealer.
Readers will also notice that I frequently relied upon reproducing the exact words the principals themselves used in telegrams, letters, or telephone transcripts. Readers can judge for themselves exactly what was said in what context.
With few exceptions (see Bibliographical Note), the Holocaust literature is virtually devoid of mention of the Hollerith machines—in spite of its high profile display at the United States Holocaust Memorial Museum. His torians should not be defensive about the absence of even a mention. The public documents were all there, but there are literally millions of frames and pages of Holocaust documents in the leading archives of the world. Many of these materials had simply never been accessed, many have not been available, and some are based on false chronologies or appear to be corporate minutia. Others were well known, such as Heydrich’s 1939 instruction on concentrating Jewish communities near railroad tracks, but the repeated references to census operations were simply overlooked.
More than the obscurity of the documents, such an investigation would require expertise in the history of the Holocaust before and after the war began, the history of post-Industrial Revolution mechanization, the history of technology, and more specifically the archaic punch card system, as well as an understanding of Reich economics, multi-national corporations, and a grasp of financial collusion. In addition, one would need to juxtapose the information for numerous countries before assembling the complete picture. Just as important is the fact that until I examined the IBM documents, that half of the screen was totally obscured. Again, the documents do not speak by themselves, only in ensemble. I was fortunate to have an understanding of Reich economics and multi-national commerce from my earlier book, The Transfer Agreement, as well as a background in the computer industry, and years of experience as an investigative journalist specializing in corporate mis conduct. I approached this project as a typical if not grandiose investigation of corporate conduct with one dramatic difference: the conduct impacted on the lives and deaths of millions.
Gathering my pre-publication expert reviewers was a process in itself. I sought not only the leading historians of the Holocaust, but niche experts on such topics as Vichy France, Romania, and census and persecution. But I also consulted business historians, technical specialists, accountants, legal sources on reparations and corporate war crimes, an investigator from the original Nuremberg prosecution team, a wartime military intelligence technology expert, and even an ex-FBI special agent with expertise in financial crimes. I wanted the prismatic view of all.
Changing perspective was perhaps the dominant reason why the relationship between IBM and the Holocaust has never been explored. When I first wrote The Transfer Agreement in 1984, no one wanted to focus on assets. Now everyone talks about the assets. The formative years for most Holocaust scholarship was before the computer age, and well before the Age of Information. Everyone now possesses an understanding of how technology can be utilized in the affairs of war and peace. We can now go back and look at the same documentation in a new light.
Many of us have become enraptured by the Age of Computerization and the Age of Information. I know I have. But now I am consumed with a new awareness that, for me, as the son of Holocaust survivors, brings me to a whole new consciousness. I call it the Age of Realization, as we look back and examine technology’s wake. Unless we understand how the Nazis acquired the names, more lists will be compiled against more people.
The story of IBM and the Holocaust is just a beginning. I could have written twenty books with the documents I uncovered, one for every country in Europe. I estimate there are 100,000 more documents scattered in basements and corporate archives around the United States and Europe. Corporate archivists should take note: these documents are related to a crime and must not be moved, tampered with, or destroyed. They must be transferred to those appropriate archival institutions that can assure immediate and undelayed access to scholars and war crimes prosecutors so the accountability process can continue (see Major Sources).
Only through exposing and examining what really occurred can the world of technology finally adopt the well-worn motto: Never Again.
PART ONE
I. NUMBERED PEOPLE
VEILS OF SMOKE HUNG ABOVE. MANY OF THE EXHAUSTED prisoners, insensate from torture and starvation, slumped lifelessly, waiting to fade into death. But most of the 60,000 human beings squeezed into this unimaginable clearing amongst the ever-greens were still running from place to place, performing assigned chores quickly, proving their strength and viability for yet an other day of existence. Surviving the moment was their quest.1 This night mare was Bergen-Belsen concentration camp, a special Hell on Earth created by Nazi Germany.