The question is why? Why did so many thousands of people flock to Buckingham Palace in their grief rather than to Kensington Palace, which was where Diana had lived after all? Why did the nation want to see the Queen so badly? Strictly speaking, at the time of her death Diana was no longer a member of the Royal Family, and anyway, ought it not to have been her former husband to whom they should have looked?
The reason, I suspect, goes to the very heart of what monarchy is all about. It goes far beyond the constitutional. The Queen provides the focus for the nation’s emotion. When the nation is in mourning, it looks to the monarch to lead the process. In every major disaster, from Aberfan in 1966, where schoolchildren were buried beneath tons of coal slag, to 9/11, in 2001, when al-Qaeda suicide bombers flew passenger aircraft into the World Trade Center in New York and the Pentagon in Washington, or the Asian tsunami that killed over 120,000 people on Boxing Day in 2004 and left millions homeless, the Queen or another close member of the Royal Family has been there to express the nation’s grief. When the nation is jubilant at having won the World Cup or gold medals at the Olympics, the Queen congratulates and honours the winning teams on our behalf. When the East End of London and other cities were bombed during the Second World War the Queen’s parents, George VI and Queen Elizabeth, went to visit the devastation and much of the warmth that attached to the Queen Mother throughout her life came as a result of the solidarity and concern she and the King showed to the people of London.
The magic of monarchy is in the seeing. And it is magic – despite what cynics might say. Many of the people who work for the Queen and accompany her on away days and foreign tours describe their jobs as being the ‘Feel-Good Business’. And there is no doubt that people do feel good when they meet her. It doesn’t seem to matter that the papers have been filled with tawdry details of her children’s domestic disasters – the day she comes to town they stand for hours in all weathers clutching Union Jacks. They cheer when her gleaming Bentley with its royal flag on the roof appears with its police motorcycle outriders down the car-free high street. They cheer again when she steps out, smiling and waving; they reach forward at perilous angles to offer flowers and posies, proffer their children, and click frantically at their pocket Pentaxes when she comes within range. Everyone is smiling, everyone is elated and everyone takes away with them a memory to treasure for the rest of their lives. And for those who strike lucky and are the ones the Queen stops and talks to, they will probably never have an experience to match it.
Of course, the people who want to see the Queen on these visits already like her and probably approve of the institution. If they didn’t they wouldn’t bother standing and waiting in all weathers. But there are other occasions on which the Queen meets people when that is not the case. Not every worker in a factory, hospital or school is a monarchist; not everyone who is invited to a garden party or a reception at Buckingham Palace is a devoted fan, but there are not many who fail to be impressed when they meet the Queen, or who are indifferent to the recognition of their work and worth that such a meeting implies.
Recognizing, thanking, praising and rewarding citizens for their bravery, dedication, charity or work is another part of the monarch’s job. At one end of the scale outstanding service is rewarded to an individual with a peerage or a knighthood – although most of that is on the Prime Minister’s say-so and overtly political – but at the other end a visit to a factory is no less significant, and for the people on the production line to be asked to explain what they do by the Queen or the Prince of Wales, her heir, or even another member of the Royal Family, is a real fillip. It’s like as a schoolchild being singled out for praise by the headmistress when you didn’t even think she knew your name. People feel that their effort has been noticed and is appreciated, and in the lower-paid jobs that tend to be vocational, such as nursing or care work, that matters.
During the nineteenth century the family became an important part of monarchy, as Benjamin Disraeli, Prime Minister in 1868 and again from 1874 to 1880, acknowledged: ‘The influence of the Crown is not confined merely to political affairs. England is a domestic country. Here the home is revered and the hearth sacred. The nation is represented by a family – the Royal Family; and if that family is educated with a sense of responsibility and a sentiment of public duty, it is difficult to exaggerate the salutary influence they may exercise over a nation.’
Walter Bagehot was the first to note this. A Victorian economist and political analyst, Bagehot is often quoted from his book The English Constitution, first published in 1867 and which still provides the most enduring analysis of monarchy to date. ‘A family on the throne is an interesting idea,’ he wrote. ‘It brings down the pride of sovereignty to the level of petty life. No feeling could seem more childish than the enthusiasm of the English at the marriage of the Prince of Wales. They treated as a great political event, what, looked at as a matter of pure business, was very small indeed. But no feeling could be more like common human nature as it is, and as it is likely to be.’
The Prince of Wales he was referring to was the future Edward VII and the marriage that of Edward to the Danish Princess Alexandra in 1863, but he could just as easily have been writing about the first marriage of the present Prince of Wales to Lady Diana Spencer in 1981, 112 years later. There was a great display of childish enthusiasm for the event: the newspapers talked about little else for weeks beforehand, London’s Oxford Street hosted the biggest street party in the world in the couple’s honour, there was a massive fireworks display in Hyde Park and celebratory beacons were lit up and down the country. On the day of the wedding – declared a public holiday – millions lined the route between Buckingham Palace and St Paul’s Cathedral; the first arrivals had staked their claim to a piece of pavement three days before the wedding and an estimated seven hundred million more watched it on television. The Royal Wedding, as it was referred to for many years, notwithstanding the fact it had not been the only one, was a major landmark in most people’s memories, and until the cracks began to show it was an event that reaffirmed the monarchy’s place in people’s hearts.
Those were halcyon days. For the first thirty-five years of the Queen’s reign the Royal Family had been everything the nation could have wished for, a model for us all. But since then three of her four children have been through a divorce, with all the tawdry details paraded by the press, and the influence they exercise over the nation today is perhaps less than salutary. The troubled private life of the Prince of Wales, who finally, in February 2005, announced his intention to marry Camilla Parker Bowles, has made international news on and off for nearly twenty years. The breakdown of his marriage to Diana – according to her because of his obsession with Camilla – her revelations about their life together, his admission of adultery on prime-time television, their divorce and her subsequent death, split the nation’s loyalty. Some people recognized it to be an ill-starred match from the start and felt nothing but sympathy for everyone involved. Others, for whom Diana was an icon, roundly blamed the Prince, as Diana had done, for having destroyed her happiness. And the question of whether he should marry Camilla Parker Bowles, the figure at the centre of it, caused even greater division in the country.