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“You sure you’re okay?” Melissa shouted.

The lights began to strobe, and just for a flash Charlie Wu was there in the crowd, hands in his pockets, watching Paul, there and then gone.

“Fine!” Paul shouted. “I’m totally fine!” Because that was actually the only option now, to be fine despite the awful certainty that Charlie Wu was somehow here. Paul closed his eyes for a moment and then forced himself to dance again, pretending desperately. The lights didn’t go out when 1999 changed to 2000, the hours rolling forward until sunrise, when they emerged into the cold street and the new century and piled into Melissa’s beat-up wreck of a car, cold with sweat, Paul in the passenger seat and Vincent curled up in the back like a cat.

“We got through the end of the world,” she said, but when he looked over his shoulder she was sleeping and he wondered if he’d imagined it. Melissa was red-eyed and speedy, driving too fast, talking about her new job selling clothes at Le Château while Paul only half listened, and somewhere on the drive back to their apartment he found himself seized by a strange, manic kind of hope. It was a new century. If he could survive the ghost of Charlie Wu, he could survive anything. It had rained at some point in the night and the sidewalks were gleaming, water reflecting the morning’s first light.

“No,” Paul told the counselor, “that was only the first time I saw him.”

3

THE HOTEL

Spring 2005
1

Why don’t you swallow broken glass. Words scrawled in acid paste on the glass eastern wall of the Hotel Caiette, etched trails of white dripping from several letters.

“Who would write something like that?” The only guest to have seen the vandalism, an insomniac shipping executive who’d checked in the day before, was sitting in one of the leather armchairs with a whiskey that the night manager had brought him. It was a little past two-thirty in the morning.

“Not an adult, presumably,” the night manager said. His name was Walter, and this was the first graffiti he’d seen in his three years on the property. The message had been written on the outside of the glass. Walter had taped a few sheets of paper over the message and was presently moving a potted rhododendron to cover the paper, with the assistance of Larry, the night porter. The bartender on duty, Vincent, was polishing wineglasses while she watched the action from behind the bar at the far end of the lobby. Walter had considered recruiting her to help move the planter, because he could use another set of hands and the night houseman was on a dinner break, but she didn’t strike him as a particularly robust person.

“It’s unnerving, isn’t it?” the guest said.

“I don’t disagree. But I think,” Walter said, with more confidence than he felt, “that this could only have been the work of a bored adolescent.” In truth, he was deeply shaken and was taking refuge in efficiency. He stepped back to consider the rhododendron. The leaves almost but not entirely covered the taped paper. He glanced at Larry, who gave him a this-is-the-best-we-can-do shrug and went outside with a garbage bag and a roll of tape to cover the message from the other side.

“It’s the specificity of it,” the guest said. “Disturbing, isn’t it?”

“I’m so sorry you had to see it, Mr. Prevant.”

“No one should have to see a message like that.” A quaver of distress in Leon Prevant’s voice, which he covered with a quick swallow of whiskey. On the other side of the window, Larry had folded the garbage bag into a neat strip and was taping it over the message.

“I agree completely.” Walter glanced at his watch. Three in the morning, three hours remaining on his shift. Larry had resumed his post by the door. Vincent was still polishing glasses. He went to speak to her, and saw when he did that she had tears in her eyes.

“You okay there?” he asked softly.

“It’s just so awful,” she said, without looking up. “I can’t imagine what kind of person would write something like that.”

“I know,” he said. “But I’m standing by my bored-teenager theory.”

“You believe that?”

“I can convince myself of it,” he said.

Walter went to see if Mr. Prevant needed anything—he didn’t—and then returned to his inspection of the glass wall. Only one more guest was expected that night, a VIP, his flight delayed. Walter lingered by the glass wall for a few minutes, looking out at the reflection of the lobby superimposed on the darkness, before he returned to the desk to write the incident report.

2

“The property’s in the middle of nowhere,” Walter’s general manager had told him, at their first meeting in Toronto three years ago, “but that’s precisely the point.”

This first meeting was in a coffee shop by the lake, the coffee shop actually built on the pier, boats bobbing nearby. Raphael, the general manager, lived on the property of the Hotel Caiette, along with almost everyone else who worked there, but had come to Toronto to attend a hospitality conference and poach talent from other hotels. The Hotel Caiette had been open since the mid-nineties, but had recently been redone in what Raphael called Grand West Coast Style, which seemed to involve exposed cedar beams and enormous panes of glass. Walter was studying the ad campaign photos that Raphael had slid across the table. The hotel was a glass-and-cedar palace at twilight, lights reflected on water, the shadows of the forest closing in.

“What you said earlier,” Walter said, “about it not being accessible by car?” He felt he must have misunderstood something in the initial presentation.

“I mean exactly that. Access to the hotel is by boat. There are no roads in or out. Are you somewhat familiar with the geography of the region?”

“Somewhat,” Walter lied. He’d never been that far west. His impression of British Columbia was akin to a series of postcards: whales leaping out of blue water, green shorelines, boats.

“Here.” Raphael was shuffling through papers. “Take a look at this map.” The property was represented as a white star in an inlet at the north end of Vancouver Island. The inlet nearly broke the island in half. “It’s wilderness up there,” Raphael said, “but let me tell you a secret about wilderness.”

“Please do.”

“Very few people who go to the wilderness actually want to experience the wilderness. Almost no one.” Raphael leaned back in his chair with a little smile, presumably hoping that Walter might ask what he meant, but Walter waited him out. “At least, not the people who stay in five-star hotels,” Raphael said. “Our guests in Caiette want to come to the wilderness, but they don’t want to be in the wilderness. They just want to look at it, ideally through the window of a luxury hotel. They want to be wilderness-adjacent. The point here”—he touched the white star with one finger, and Walter admired his manicure—“is extraordinary luxury in an unexpected setting. There’s an element of surrealism to it, frankly. It’s a five-star experience in a place where your cell phone doesn’t work.”

“How do you bring in guests and supplies?” Walter was having some difficulty grasping the appeal of the place. It was undeniably beautiful but geographically inconvenient, and he wasn’t sure why your average executive would want to vacation in a cellular dead zone.

“On a speedboat. It’s fifteen minutes from the town of Grace Harbour.”