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Conversationally Speaking [WHAT to Say, WHEN to Say It, and HOW to Never Run Out of Things to say]
Психология, Самосовершенствование

Conversationally Speaking [WHAT to Say, WHEN to Say It, and HOW to Never Run Out of Things to say]

Год: 2015
полная версия

Wish you knew how to walk up to anyone and break the ice effortlessly? Avoid awkward silences and make an instant impression? You'll get more than that in this book: not only WHAT, WHEN, and HOW to say it, but the exact roots of WHY from human...
CRM. Просто о несложном. Настольная книга хорошего пилота
Психология, Руководства

CRM. Просто о несложном. Настольная книга хорошего пилота

Язык: русский
Год: 2025

CRM?.. Ну, это когда в кабине никто не кричит, пилоты вежливо и уважительно относятся друг к другу. Много лет назад, когда CRM в авиации...
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Психология

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Язык: английский
Год: 2013
полная версия

Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to...