Аннотация
The ITIL 4: Direct, Plan and Improve book forms one publication of the higher-level guidance, following ITIL 4 Foundation.
Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization
Align tactical and strategic activity
Improve the direction of organizational change
Encourage a culture of continual improvement
Ease leadership decision-making
Helps you pass your Direct, Plan and Improve exam
Reference guidance for day-to-day problems for IT Professionals
Комментарии к книге "ITIL 4: Direct, Plan, Improve"