Tips on making your call center a genuine profit center
In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to...
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Want to gain a trading edge with candlestick charts? Find them a little confusing? No worries! Candlestick Charting For Dummies sheds light on this time-tested method for finding the perfect moment to buy or sell. It demystifies technical and chart...
As both an Olympic gold medalist and two-time world heavyweight champion, boxer Wladimir Klitschko stands apart from most athletes. But he also stands apart another way: in the attention he paid to his professional career outside the ring. Klitschko...
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